Privacy Policy & Terms of Service
Privacy Policy
At Mahan Multimedia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect two types of information from visitors to our website:
Personal Information: When you contact us, book a session, or sign up for our newsletter, you may provide personal information, including your name, email address, phone number, and other relevant details.
Non-Personal Information: We also collect non-personally identifiable information such as your IP address, browser type, device information, and usage patterns. This helps us improve our website and understand how visitors interact with our content.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To communicate with you regarding bookings, inquiries, or other customer service-related matters.
To send you updates, newsletters, or marketing materials (with your consent).
To improve our website functionality and user experience.
To process payments securely and manage any financial transactions.
To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Data Protection & Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. All sensitive information (such as payment details) is transmitted securely using encryption. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers (such as payment processors or email marketing services) only as necessary to fulfill services on our behalf, and they are bound by confidentiality agreements.
We may also disclose personal information if required by law or in response to a legal request from authorities.
5. Cookies & Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic, personalize content, and improve the functionality of our site. You can disable cookies through your browser settings, but this may affect your experience on our website.
We may also use third-party analytics services (such as Google Analytics) to analyze traffic and usage patterns on our website. These services may use cookies to gather data, but they are subject to their own privacy policies.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. If you wish to exercise these rights, please contact us at [email address].
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Terms of Service
1. Agreement to Terms
By accessing and using our website and services, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our services.
2. Services Provided
Mahan Multimedia provides professional photography and videography services, including but not limited to headshots, event photography, family portraits, and custom videography. The scope of our services will be outlined in the service agreement or contract you receive at the time of booking.
3. Bookings & Payments
To book a session, you must provide accurate and complete information. A non-refundable deposit may be required to confirm your booking. Full payment is due prior to the start of your session or as outlined in the service agreement. We accept payment through various methods, including credit card, and other approved methods.
4. Cancellations & Rescheduling
Please provide us with at least 48 hours' notice if you need to cancel or reschedule your session. Cancellations made within 48 hours of the scheduled session may result in a cancellation fee. Rescheduling is subject to availability.
5. Intellectual Property
All images, videos, and content created by Mahan Multimedia are the property of Mahan Multimedia unless otherwise specified in the contract. You may use the photos and videos for personal, non-commercial purposes. Any commercial use, reproduction, or distribution of the media requires written consent from us and may be subject to additional licensing fees.
6. Client Conduct
Clients agree to cooperate with our team and follow any reasonable instructions provided during the session. We reserve the right to discontinue services if we believe the session is being disrupted or if the client's conduct is inappropriate.
7. Limitation of Liability
While we take every precaution to deliver high-quality work, Mahan Multimedia is not liable for any loss, injury, or damages that may occur during a session or from the use of the final images or videos. In the event of a failure to deliver services due to unforeseen circumstances (such as equipment malfunction, natural disasters, etc.), our liability will be limited to a refund of any fees paid.
8. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the state/country in which Mahan Multimedia operates. Any disputes related to these terms will be resolved in the appropriate jurisdiction.
9. Modifications
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.
Effective Date: January 1, 2025